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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Benjamin Hallauer

Benjamin Hallauer

November 15, 2024

5  out of  5
rating by Benjamin Hallauer
"Bryan and Kim saved our family a huge amount of money on home and auto. They were very professional and super easy to work with! We’re happy we made the switch!"
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Richard Wisniewski

October 9, 2024

5  out of  5
rating by Richard Wisniewski
"Very informative and knowledgeable. Made the process easy for me ."
We responded:
"Thank you, Richard! It's great to hear you had a positive experience. Your feedback is greatly appreciated!"
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Brittany Brown

September 14, 2024

5  out of  5
rating by Brittany Brown
"WOW! I couldn’t ask for a better experience in joining the State Farm family! Kim was so friendly and knowledgeable in providing my family and I with our insurance needs. I highly recommend this State Farm office!"
We responded:
"Thank you for your kind words and 5-star review, Brittany! We're so glad to hear Kim made your experience positive and seamless. Our team is grateful to have you and your family with us at the Bryan Lopez State Farm Insurance Agency!"
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DARLA KINCAID

August 21, 2024

5  out of  5
rating by DARLA KINCAID
"I'm very happy with my decision to change to State Farm. Bryan was great and found me a a better policy for less money. He's very knowledgeable and was extremely helpful."
We responded:
"Thank you so much for sharing your experience, Darla! It's great to hear that you found a policy that fit your needs and saved money. Your kind words mean a lot. We're here whenever you need assistance!"
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Beulah Shepherd

August 19, 2024

5  out of  5
rating by Beulah Shepherd
"Very nice.. explain everything in detail.. easy going. Great no personality.. will send people his way!!!"
We responded:
"Thank you for your kind words! It's wonderful to hear that everything was explained in detail and you had a great experience. Your recommendation means a lot!"
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Brandan Tierney

July 11, 2024

5  out of  5
rating by Brandan Tierney
"We’ve been very pleased in having State Farm as our insurance provider. More specifically the office of Bryan Lopez. Bryan’s team has offered a great service to our family in helping us with coverages or claims we’ve had. They also stay up to date on reaching out and giving personal calls on birthdays, or just to see if we’re doing well. Would highly recommend them if anyone’s looking to change providers!"
We responded:
"Thank you for sharing your positive experience with our agency! We're thrilled to hear that you've been pleased with the service provided by our team. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs."
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Brandon Lanning

June 17, 2024

5  out of  5
rating by Brandon Lanning
"My experience has been wonderful!"
We responded:
"Thank you, Brandon! We're thrilled to hear that you had a wonderful experience with us. If you ever need anything in the future, don't hesitate to reach out."
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Victoria Webster

June 6, 2024

5  out of  5
rating by Victoria Webster
"My husband and I have our car insurance and homeowners insurance through Bryan Lopez at State Farm! His team is always so helpful and we love their services!"
We responded:
"Thank you for entrusting us with your car and homeowners insurance needs, Victoria! We appreciate your kind words and are glad to hear that you are happy with our services. If you ever need anything else, please don't hesitate to reach out."
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Olivia Moore

June 6, 2024

5  out of  5
rating by Olivia Moore
"They are always so helpful and not pushy in their recommendations for additional coverage you might be interested in. Professional but extremely personable. Im always happy to talk to them!"
We responded:
"Olivia, thank you for your kind words and 5-star review! Our team is always here to help recommend the coverage to best fit your needs. We appreciate your feedback and look forward to serving you for many years to come. "
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Bryan Spaet

June 5, 2024

5  out of  5
rating by Bryan Spaet
"The best insurance agency I've ever dealt with. I was having a claims issue and Brian and his team, Sophie and Matt were able to straighten it out immediately. You don't realize how important a great agent is until you need one. Thanks guys !"
We responded:
"Thank you for your kind words, Bryan! We're thrilled to hear that we were able to assist you promptly with your claims issue. We appreciate your recognition of our team's dedication to providing excellent service. Thank you for choosing us as your insurance agency!"
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Jorden Cedillo

May 13, 2024

5  out of  5
rating by Jorden Cedillo
"Git me the cheapest rate I could find for the best coverage"
We responded:
"Great to hear, Jorden! We're glad we could provide you great coverage and a great rate. Thank you for your 5-star review and support of our agency."
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Teresa Garcia

May 9, 2024

5  out of  5
rating by Teresa Garcia
"Brian and Sophie are great to work with! Very thorough and went above and beyond with us in switching our insurance to State Farm. Sophie communicated well us through emails and over the phone. Bryan answered all our questions and very professional. So glad we switched to State Farm!"
We responded:
"We're so glad you switched to State Farm as well, Teresa! Welcome to the Bryan Lopez State Farm Insurance Agency. Our team is always available to answer any questions you have or assist with anything you need. We're grateful to have you as a customer!"
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scynt

May 7, 2024

1  out of  5
rating by scynt
"BEWARE- they will raise your insurance rate and not explain anything. They don't care how long you've been with them in my case 16+ years. Goodbye statefarm, hello geico. They will tell you whatever you want to hear thrn call later and say ooopss I didn't know. Avoid this place."
We responded:
"I apologize you're upset with State Farm rate increases, but our records don't indicate you do business with our agency. Please call our office at (816) 678-0749 and we can assist you further. Unfortunately, we do not recognize the name "scynt"."
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Amy Hoel

January 15, 2024

5  out of  5
rating by Amy Hoel
"Bryan and his team are great!!"
We responded:
"Thank you for your kind words, Amy! We truly appreciate your 5-star review."
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Kimberly Gott

January 12, 2024

5  out of  5
rating by Kimberly Gott
"Bryan Lopez and his team are great! I moved areas and I wanted to have an agent closer to home, so I transferred my policies over to them. They reached out immediately and wanted to meet me in person so they could make sure I was adequately covered and that everything looked right with my policies. They found some things I had wrong with my account that I never would have known about before. He's very thorough with explaining what you get with your coverages as well, and they tell you exactly what you're paying for. Highly recommend if you're looking for a reliable agent!"
We responded:
"Thank you for sharing your positive experience with our team, Kimberly! We're so happy we could assist you with your policies. Your recommendation is much appreciated. Thank you for choosing the Bryan Lopez State Farm Insurance Agency!"
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Aaron K

December 24, 2023

1  out of  5
rating by Aaron K
"Since day one I was lied to about the details of almost every policy I purchased, one got cancelled within the first month for them not being able to verify the details of the policy. the second was being lied to about a claim that I was specifically told over the phone would be FULLY covered when I filed but I had to take out an over 20k loan for the repairs because they didn't actually cover it. The third was they dropped my auto policy for having the first at fault wreck of my life at 26 years old, still no tickets, almost perfect credit, so what was the reason? I was constantly assured that this "wasn't personal" but your agency has bent me since day one. This isn't even mentioning the corporate offices and customer service, if I was paid hourly by how long I've spent on hold or waiting for them to communicate with contractors causing claims to be on hold and work to not get done, I would have been paid out what I should have for my claims. So much time energy and stress was spent dealing with this company. Please for your sake unless you are made of money do not let this company "insure" you. Like greedy distopian corporate overlords, State Farm isn't there because otherwise they won't make their profit margin."
We responded:
"Aaron, we explained to you that the reason your policy got cancelled is because it did not qualify as an antique classic vehicle. Also, we never lied to you about your claim or coverage. We paid out a large amount toward the covered portion of your claim, but we are not responsible for your foundation problems, which we state clearly when setting policies up. Also, your one at fault claim (as you stated) is one of three claims in your first two years with our agency. It has nothing to do with your credit, or tickets or even you personally. Our office also spent hours on the phone with claims to try and help you with your claims, and we gave you additional coverage that other companies would not. The time you spend on the phone with contractors is to be expected as a homeowner and there is nothing we can do for you on that. I understand your feeling about State Farm as a whole, however our individual office did everything we can to take care of you."
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Buffy Bird

July 28, 2023

5  out of  5
rating by Buffy Bird
"I have been working with Simeon, in getting my auto and homeowners insurance switched over to State Farm. He has been so great to work with. He was very helpful and knowledgeable. I recommend if you are wanting to switch insurance companies please contact Bryan Lopez's office."
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recognizing Simeon! Simeon goes the extra mile to provide you with the insurance you need at a value you deserve and great customer service! We are honored to have earned your trust and look forward to assisting you with any of your future insurance needs!"
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Frankie Hawkins

July 13, 2023

5  out of  5
rating by Frankie Hawkins
"Great customer service great prices on all types of policies.. very happy with the service provided by Bryan Lopez State Farm"
We responded:
"Thank you for the great review, Frankie! It is our pleasure to be able to assist you with any of your insurance needs! We strive to provide you with the customer care that you deserve and we appreciate your feedback!"
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Chuck Ryan

July 11, 2023

5  out of  5
rating by Chuck Ryan
"Matt is great partner to have when hunting for insurance. I couldn’t imagine using any one else. Being a business owner of a delivery company it can be challenging to find commercial coverage for fleets, they made the process easy and saved me a lot of money. They now have all my personal and business policies!! Thanks to Bryan and his staff for being such a help in the insurance world!"
We responded:
"Chuck, thank you for your great review recognizing Matt and out agency! We're so happy we could get you the commercial insurance you deserve at a great value. We appreciate your compliment!"
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Danielle Alexander

July 10, 2023

5  out of  5
rating by Danielle Alexander
"Simeon Reese is the most helpful insurance agent I have ever dealt with. He is honest and up front with everything. He actively looked for the best rates and coverage we could afford. Definitely a person who cares for the customer and treats them with respect and reliability. Thanx"
We responded:
"Danielle, thank you for this great review recognizing Simeon! Simeon goes above and beyond to provide you with the customer care you deserve! We truly appreciate the compliment."
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Audrey Greer

July 10, 2023

5  out of  5
rating by Audrey Greer
"Simeon was friendly and knowledgeable. I had a great experience working with him. He helped me set up my life insurance and saved me money with my car insurance."
We responded:
"Audrey, thank you for the 5 star review recognizing Simeon! We truly appreciate the kind words!"
Profile photo of Isaiah Lawson

Isaiah Lawson

July 10, 2023

5  out of  5
rating by Isaiah Lawson
"Worked with Simeon Reese, He was very understanding and Knowledgeable.. Made my decision to work with this company smooth and easy.. Great guy!!"
We responded:
"Isaiah, thank you for this great review recognizing Simeon! Simeon goes above and beyond to provide you with the customer care you deserve! We truly appreciate the compliment."
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Victoria Stärke

July 10, 2023

5  out of  5
rating by Victoria Stärke
"Simeon has been a great help setting up my auto and renters insurance, really taking his time to explain all the options and what would make the most sense for me personally. He's super responive and helps you asap. He always tries to get you the best savings on your services as well."
We responded:
"Victoria, thank you for this great review recognizing Simeon! Simeon goes above and beyond to provide you with the customer care you deserve! We truly appreciate the compliment."
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Nickalas Collins

June 28, 2023

5  out of  5
rating by Nickalas Collins
"Simeon has been our primary contact for the agency. He has been friendly and energetic which made the whole experience pleasant. Also, the policy was a lot better than I was getting at Progressive. Highly recommend for first time home buyers looking for home insurance and can do a bundle."
We responded:
"Thank you for the wonderful review and for recommending Simeon and our services to others! It is such a compliment! We are so glad that Simeon was able to provide you with a great experience and was able to assist you with your homeowners insurance! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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gina smith

June 2, 2023

5  out of  5
rating by gina smith
"They’re great to work with , very friendly, and very helpful."
We responded:
"Thank you so much for the kind review, Gina! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"