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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of orval rush

orval rush

July 21, 2026

5  out of  5
rating by orval rush
"Great rates and excellent on the phone service."
We responded:
"Thank you, Orval, for your wonderful feedback! It's fantastic to hear that you are pleased with our rates and phone service. We strive to provide the best experience for our customers, and your satisfaction is our priority. Your support means a lot to us!"
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Brooke Colli

June 30, 2026

5  out of  5
rating by Brooke Colli
"Kim was great to talk to and answered all my questions with no issues! I was able to save money on auto while making sure my home insurance has great coverage in the future."
We responded:
"Thank you, Brooke, for sharing your experience! It's wonderful to hear that Kim was able to assist you effectively and help you save money on your auto insurance while ensuring your home insurance has excellent coverage. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Joshua Brownlee

June 29, 2026

5  out of  5
rating by Joshua Brownlee
"I am in the process of buying my first home, with the underwriting process and the hectic new experiences that come with that, Ian F at this office was so unbelievably helpful in getting insurance set up and transferring me from renting to owning. Would recommend you give Ian a call, knowledgeable and friendly, answered all my questions"
We responded:
"Thank you for sharing your experience, Joshua. It's wonderful to hear that Ian was able to assist you so effectively during such an important transition. We appreciate your recommendation and are glad to know that Ian's knowledge and friendliness made the process smoother for you. If you have any more questions or need further assistance, feel free to reach out. "
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Travis Dalton

June 29, 2026

5  out of  5
rating by Travis Dalton
"Kim has been a great resource to us through the whole insurance process! She helped us easily obtain a quote and save us money with better coverages, and was super helpful when we had an auto accident to walk us through the steps. Highly recommend working with Kim!"
We responded:
"Thank you for sharing your experience, Travis. It's wonderful to hear how Kim has been such a valuable resource for you throughout the insurance process. We're glad she could assist you in obtaining a quote, saving money, and providing support during your auto accident. Your recommendation means a lot to us, and we appreciate your feedback."
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Christin Pham

June 26, 2026

5  out of  5
rating by Christin Pham
"Was unhappy with my previous home and auto insurance provider. Ian got me better coverage at a comparable price point. Made the switch to State Farm seamless. Can’t recommend Ian enough."
We responded:
"Thank you for sharing your experience, Christin. It's great to hear that Ian was able to provide you with better coverage and make the transition to State Farm smooth. Your recommendation means a lot, and we're glad to have you with us. If you ever need assistance, feel free to reach out."
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Jacob Casby

June 26, 2026

5  out of  5
rating by Jacob Casby
"Kim was great to work with and helped me save a ton on car insurance"
We responded:
"Thank you, Jacob, for sharing your experience. It's wonderful to hear that Kim was able to assist you effectively and help you save on your car insurance. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Autumn Leiker

June 26, 2026

5  out of  5
rating by Autumn Leiker
"Kim Gott is awesome! She saved me over $500 on my insurance and has great customer service! I’m so thankful!!"
We responded:
"Thank you so much for sharing your experience, Autumn! It's wonderful to hear that Kim was able to help you save on your insurance and provide excellent service. Your feedback is greatly appreciated and will be shared with Kim and the team. We're grateful for your trust in us and look forward to continuing to serve your insurance needs."
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Joseph Johnson

June 19, 2026

5  out of  5
rating by Joseph Johnson
"Highly recommend! Kim helped me through the onboarding process and made it a breeze. Refreshing to have an agent I can get ahold of. Thank you Lopez team."
We responded:
"Thank you, Joseph, for sharing your experience! It's wonderful to hear that Kim made the onboarding process smooth for you. We strive to be accessible and supportive, and your feedback is greatly appreciated. We're glad to have you as part of our community."
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Alyssia Martinez

June 19, 2026

5  out of  5
rating by Alyssia Martinez
"I’ve been with State Farm for about 8-9 years, Ian has always been super helpful and easy to work with. He recently helped us get set up with life insurance and the process was so smooth. Can’t recommend him and the office enough!"
We responded:
"Thank you, Alyssia, for sharing your experience with us. It's wonderful to hear that Ian has been consistently helpful and made the process of setting up life insurance smooth for you. Your recommendation means a lot, and we're grateful to have you as part of our State Farm family for so many years. We're here to assist you with any future needs."
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Katrina Ottens

June 2, 2026

5  out of  5
rating by Katrina Ottens
"I reached out to Kim at Bryan's Office to switch my home and auto insurance. She was awesome! Quick to respond, explained everything and answered all of my questions. Will definitely recommend to others!"
We responded:
"Thank you for sharing your experience with us, Katrina. It's wonderful to hear that Kim was able to assist you effectively with your home and auto insurance needs. We're glad she could provide clear explanations and answer all your questions. Your recommendation means a lot to us, and we appreciate your support!"
Profile photo of Josh Smith

Josh Smith

May 30, 2026

2  out of  5
rating by Josh Smith
"While Bryan Lopez's agency has been super helpful in getting documents; State Farm as a whole is pretty awful in terms dealing with a crash involving a totaled car.

State Farm routes you through claims managers that you are expected to literally call. They don't provide individual email addresses for said managers. It's like you're in a 2005 time machine. I had to leave a voicemail to tell the claims manager to just email me the settlement docs. It was ridiculous. They gave me a generic claims email address to try to explain my issue when he emailed me back. Great."
We responded:
"Hey Josh, I tried calling you this morning and left a Message. I see our office has tried reaching out twice since the date of the claim and have not gotten through, nor have we heard back from you. We don’t know there is a problem with your claim unless you tell us. Leaving our small business a 2 star review does not get your message across to State Farm. You can file a complaint with State Farm directly or reach back out to me so I can do that for you. "
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Janet Hodges

May 18, 2026

5  out of  5
rating by Janet Hodges
"I am very pleased with the service that was provided to me over the last few weeks. The team jumped through hoops to ensure that I had all of the necessary information for my rental insurance. I appreciate all of their help!"
We responded:
"Thank you, Janet, for sharing your positive experience with us. It's wonderful to hear that our team was able to assist you effectively with your rental insurance needs. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Keith Sisney

May 1, 2026

5  out of  5
rating by Keith Sisney
"Kimberly Gott kept in touch with me for over a year (every 6 months when our policy was renewing), and faithfully kept at it until her rates were competitive and we switched. Then less than a week after starting coverage with them, my wife was in a car accident. They have been great to keep in touch and follow up on our claim process. It’s nice to have a local office with people who care. 5 stars so far!"
We responded:
"Thank you, Keith, for sharing your experience. It's wonderful to hear that Kimberly's dedication and persistence made a positive impact on your decision to switch. We're glad to know that our team has been supportive during your claim process and that you feel cared for by our local office. Your feedback is greatly appreciated, and we're here to assist you whenever you need us."
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Kim

March 27, 2026

5  out of  5
rating by Kim
"We have never had anything except good from the Bryan Lopez State Farm office. They are very knowledgeable, low pressure, reasonable, and address claims and concerns quickly. They care a great deal about their clients. Bryan himself takes care of his team, invests in his community, and is a genuine guy. We've been with Bryan for many years and would highly recommend his office to anyone!"
We responded:
"Thank you for the kind review. We strive to be real and be a part of our community. We are so thrilled we could help you with your insurance and we are glad to have you in our community."
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Chris Bummer

March 23, 2026

5  out of  5
rating by Chris Bummer
"Kimberly Gott was awesome and got a much better rate on our insurance and even got us hooked up with a good rate on life insurance. Such an easy process. Reach out to her if you’re needing something quoted"
We responded:
"We are so Glad Kimberly was able to help you with your life insurance and get you a better rate on auto insurance!"
Profile photo of Alex Garcia

Alex Garcia

March 21, 2026

2  out of  5
rating by Alex Garcia
"Good prices for insurance but super slow customer service and never returned my call for a new policy"
We responded:
"Hey Alex, I pulled you up in our system and searched through our records and the phone number we have on file for you is disconnected. I tried once yesterday and once today. Also, I did not have any voicemails or missed calls from you. The only interaction I see is a quote that you requested Saturday the 21st at 11:30 am. Our office is closed Saturdays, but we have 24 hour customer service and it appears you spoke with them at 11:36. They should have been able to get you taken care of. Not two hours later you post this review of our office and we had nothing to do with your experience. If you want to give me a good number to call you at I would be happy to reach out. Or please feel free to call our office Monday between 9 and 5 and we would be happy to assist you! "
Profile photo of Rachel Lundgren

Rachel Lundgren

January 15, 2026

5  out of  5
rating by Rachel Lundgren
"Mollie is the very, very best! She is amazing and really cares about her people. She always goes above and beyond in helping any way she can. I think she is a very caring and kind person. State Farm is very fortunate to have her! Thank you thank you thank you 1000 times!"
We responded:
"Thank you for the kind words. We are glad to have you with us. Mollie and the team work hard to take care of your insurance needs. "
Profile photo of Gailla Rogers

Gailla Rogers

January 6, 2026

5  out of  5
rating by Gailla Rogers
"Great Customer Service. I reached out to check on new coverages for home and auto! Glad I did. I am very happy with my new agent Peyton. He talked me through my new policies and I am very happy with the quotes I received!

Thank you, Peyton!"
We responded:
"Thank you for your business! Peyton and the team here work hard to take care of your home and auto insurance needs. We are glad to have you with us. "
Profile photo of Sunny Y.

Sunny Y.

December 23, 2025

5  out of  5
rating by Sunny Y.
"Kim was so great to work with from providing me quotes then to transitioning me over from my previous insurance company to State Farm. Everything seemed so effortless and she was able to accommodate my schedule while I was on vacation too. Thanks Kim for saving me money on home and auto insurance!"
We responded:
"We are so glad it was easy for you and welcome to the Lopez Agency. "
Profile photo of David Herring

David Herring

December 12, 2025

5  out of  5
rating by David Herring
"Worked with Peyton sloan.Very efficient, helped me find what ins. Including auto and renters ins.i was needing.Nice ,polite staff,with good ins.rates to offer.I would highly send you there to check it out. From Dave.H. 12/12 25"
We responded:
"So glad we could help you out David! Peyton is great at getting a great price and finding value. We appreciate your business. "
Profile photo of Trisha Doe

Trisha Doe

December 8, 2025

5  out of  5
rating by Trisha Doe
"Kim was the best she was so patient with me and got me a good deal for both my cars, renters and life policy for my husband and I! I appreciate her so much, thanks again Kim!"
We responded:
"So glad to have you as a customer Trisha! Kim and the team work hard to take care of your insurance needs. Welcome to the team!"
Profile photo of Paxton Bobbitt

Paxton Bobbitt

November 29, 2025

5  out of  5
rating by Paxton Bobbitt
"I can’t say enough wonderful things about this location! The staff are always so friendly and happy to help in any way, shape or form. Ian in particular has been the greatest help to me in finding the best coverage for the lowest price. He has made a world of difference for me and I will never switch back to another company after talking with him! If you want someone caring and transparent about coverage, your liability and cost, call this location and ask for Ian. Total gem!"
We responded:
"Thank you Paxton, Ian and our team work hard to make sure you have a great experience. We love getting you the lowest cost with the highest value. Thank you for the review!"
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Dorothy Braxton

November 25, 2025

5  out of  5
rating by Dorothy Braxton
"I left my other state farm agent because I did not feel that my needs were met. I wanted to stay with State Farm and was recommended to join Bryan Lopez. I had a conversation with one of his associates on the sales team, Ian and I realized my family will be in great hands! 👍"
We responded:
"Dorothy, we love having you in our office. I am glad Ian and the team help make you feel valued. We appreciate your business and review!"
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Ryan Schultz

November 25, 2025

5  out of  5
rating by Ryan Schultz
"Get your insurance with Kim @ State Farm. No nonsense, saved us money!"
We responded:
"Thank you Ryan, glad to have you insured with us for auto and home. We appreciate you! "
Profile photo of Marcus Yeager

Marcus Yeager

November 25, 2025

5  out of  5
rating by Marcus Yeager
"Kim is great, can’t wait to save on my car and home insurance"
We responded:
"Marcus, we are glad Kim could save you on your auto insurance and home insurance. We appreciate the review and are glad to have to as part of our office. "